Privacy Policy — Summary: Milner Farms Mobile Petting Zoo 🐐🌾

Welcome — we’re Milner Farms Mobile Petting Zoo, a family-run team bringing gentle animals and smiles to neighborhood events, school fairs, and local celebrations. This page explains, in plain and friendly language, how we handle personal information when you interact with our site or book our services. Our aim is simple: protect your privacy while helping local events succeed. ❤️🐣

Information We Collect 📋

Contact details you provide (name, email, phone number) when requesting bookings or information.
Event details (date, location, type of event) necessary to plan a safe visit with our animals.
Payment information processed through secure third-party providers — we do not store full payment card numbers on our servers.
Communication records (messages, emails) for scheduling and customer service purposes.
Technical data (IP address, browser type, device) collected automatically to improve the website experience.

How We Use Your Information 🔧

To coordinate bookings and ensure our visit is safe and enjoyable for guests and animals.
To send confirmations, reminders, and necessary event updates.
To process payments and handle any follow-up billing matters.
To improve our website, tailor content, and understand which community events benefit most from our services.
To comply with legal obligations and protect the welfare of our animals and visitors.

Sharing and Disclosure 🤝

We share information only as needed—primarily with trusted third-party service providers (payment processors, email hosts) who help us operate. We never sell personal data. On rare occasions we may disclose information to meet legal requirements or to protect people, animals, or property.

Cookies & Tracking 🍪

Our site uses cookies and similar technologies to remember preferences and analyze traffic. These tools help our small team learn how to make the site friendlier and more useful for neighbors planning events. You can manage cookie preferences through your browser settings.

Security & Data Retention 🔒

We take reasonable security measures to protect personal information. As a local team, we balance practical safeguards with community trust. We retain information only as long as necessary for bookings, legal obligations, or genuine business needs.

Children’s Privacy 🧒

Because we serve family-oriented events, protecting children’s privacy is important. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that such information was collected without consent, we will take steps to remove it promptly.

Your Rights & Updates 📝

Individuals have rights to access, correct, or request deletion of personal data, subject to legal exceptions. Our privacy practices may evolve as our little farm grows; significant changes will be reflected here so our neighbors know what to expect.

We value the trust our community places in our team. Bringing animals to local events is more than work—it's family time and community connection, and safeguarding privacy is part of that care. 🐾